Every call becomes a
booked job.
Silvia answers your calls, takes the details, checks your diary and books the work. Day or night, including when you're up a ladder.
Agent Analysis
Intent: Emergency Boiler Repair
Status: Checking engineer availability...
Job Booked
Just now
Recognised Member Of
Everything you need. Nothing you don't.
Built to capture jobs, answer questions and protect revenue.
Instant response
Your agent answers or places a call within 2 seconds of the trigger.
Smart job qualification
Uses your rules, such as job type, postcode and urgency, to tell emergencies from routine work.
Automated booking
Books jobs and call-outs straight onto your live calendar, with no human involved.
Follow-up that sticks
Sends a tailored SMS or email straight after the call.
Connects to your tools
Works with Google Calendar, Calendly, HubSpot and GoHighLevel. Supported job-management tools are available on Pro.
Urgent calls handled
Emergencies are flagged and passed to your team straight away, any time of day.
Your voicemail is costing you more than you think
For most trade and maintenance businesses, the phone is still where the best work comes from. But the calls land when you're under a sink, on a roof or driving between jobs.
When the line is busy or goes to voicemail, most people don't leave a message. They tap the next result on Google and book someone else.
Across trades, property maintenance and local services, that can easily add up to thousands of pounds a month in missed work and wasted marketing spend.
ROI Calculator
See what missed calls are really costing you — and what Silverpath AI could recover.
We use this to customise your results. It's optional.
Think of all phone enquiries — new and existing clients.
Most UK service businesses miss 10–30% of calls at busy times or after hours.
For many trades, 20–40% of answered calls lead to paid work.
You can change this later — we'll use it to compare ROI.
How Silverpath Works
Choose a template, add your rules, connect your diary and switch on. Most businesses are taking calls within a week.
Start from a template built for your trade
Pick plumbing and heating, electrical or property maintenance. Your call flow arrives ready-made, with the right questions, urgency levels and booking steps.
Add your rules
Enter your service areas, opening hours, emergency rules and FAQs in a short setup form. It takes about 30 minutes.
Connect your diary
Link Google Calendar or Calendly. On Pro, connect HubSpot or GoHighLevel too. Before it books anything, Silverpath checks your real availability.
Test it, then switch on
Call your agent and listen back, then adjust anything you don't like. When you're happy, forward your line. Every call is then answered, and every outcome shows up in your dashboard.
Meet Silvia: How She Works
Silvia is our own front-line AI agent. She doesn't just answer phones; she handles complex enquiries, qualifies potential clients, and drives revenue while you sleep.
A Prospect Calls
A potential client visits the Silverpath website and calls the main number to ask about AI agents.
Silvia Answers
In under 2 seconds, Silvia answers with a natural, professional UK voice, ready to assist.
Answers Questions
The prospect asks about pricing and integrations. Silvia provides precise answers from our knowledge base.
Silvia Qualifies
Silvia asks a few quick questions about call volume and business type to qualify the lead.
Silvia Books
Once qualified, Silvia schedules a Voice Audit directly on our calendar and sends a confirmation SMS.
Speak with Silvia right now
Now that you've seen the protocol, experience it for yourself. Call Silvia on our demo line or speak directly through your browser to see how she handles complex questions, qualifies your intent, and manages our calendar in real-time.
Silvia is a demonstration agent. Your custom agent will be trained on your specific services, pricing, and booking rules during your onboarding.
Your agent uses your business name, your services and your rules.
Built with compliance in mind
ICO Registered
Data Protection Act 2018
UK GDPR & PECR
Designed for UK compliance
AWS Hosted
Encrypted infrastructure
SOC 2 voice platform
Built on a SOC 2 compliant voice platform
Configurable data retention
Choose what is stored and for how long
Who we're best for
Built for businesses that win work by phone.
Silverpath is built first for UK trades and property maintenance firms, where every missed call is a lost job.
Plumbing, heating and gas engineers
Never lose a call-out because you were on a job. Your agent takes the details, flags emergencies and books the visit. Urgent calls are passed to your team straight away.
Electricians and multi-trade firms
Capture quote requests and job details while you work. You get a summary by email or WhatsApp, with the job ready to schedule.
Property maintenance and lettings
Take tenant and landlord repair calls around the clock. Log the issue, classify urgency and send it to the right person.
Also works for: clinics, physio and allied health, estate agents and garages.
Silverpath doesn't give technical or safety advice. For emergencies, your agent follows instructions you approve, such as directing gas emergencies to the National Gas Emergency Service on 0800 111 999.
Choose a plan that fits your call volume
Every plan includes guided setup, UK call flows and 24/7 AI call handling, powered by Retell AI. You can move up or down as your call volume changes. Prices exclude VAT.
Core
For call-driven UK trades and service businesses
For clinics, aesthetics, physio, estate agents, trades, and local services.
- 24/7 inbound call handling for your main line (overflow and after-hours)
- One inbound AI agent, using your business name
- Booking into Google Calendar, Calendly, Cliniko or Phorest
- Integration with one supported CRM or booking system
- Automatic lead capture and updates from every call
- Call summaries by email
- Up to 20 FAQs configured
- One UK number provided, or call forwarding
- Two rounds of call-flow revisions before launch
- 30-day optimisation check-in
- Email support and a monthly outcomes report
- Extra minutes at £0.35/min
Pro
For growing trades and multi-site businesses
For businesses wanting to recover revenue from existing lists, not just protect inbound.
- Everything in Core
- Consent-based follow-up calls (up to 300 a month), such as quote follow-ups and service reminders
- Inbound agent plus a follow-up agent
- Up to two CRM or booking integrations
- Full pipeline updates and outcome tagging
- Advanced flows: multi-step urgency triage, conditional routing
- Up to 40 FAQs
- Weekly performance reports
- Priority support
- Monthly review of call outcomes and call flow
- Extra minutes at £0.30/min
- Heavier campaigns quoted separately
* Minutes are measured to the second. Usage alerts at 70%, 90% and 100% of your allowance. Unused minutes don't roll over.
Early-adopter founder pricing is available for the first three UK clients we onboard, in exchange for a detailed case study and testimonial. Ask about founder pricing on your discovery call.
Questions we get a lot
Why UK businesses choose Silverpath AI
Built on proven voice AI
Powered by an enterprise-grade voice platform used to run thousands of phone agents worldwide. Low latency and natural UK voices.
UK-first and compliance-aware
Designed around UK calling habits and configured to align with UK GDPR and PECR guidance.
Guided setup, not DIY tech
We help you set up the call flow, AI configuration and telephony, so you don't have to build any of it.
Your next job is calling.
Will you be ready?
Ready to stop losing work to voicemail? Book a free 15-minute discovery call and we'll show you how many calls and bookings Silverpath could recover for your business each month.